dual fuel heat pumps

Get up to $400 cash back

Get up to $400 cash back

How to apply

Step 1

Walk your customers through the incentive qualifications and required documents so they know exactly what to submit.

Step 2

Complete and sign the trade ally section of the application, include all required documentation and work with your customer to submit online within 180 days of project completion.
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Efficient dual fuel technology

Dual fuel heat pumps combines the efficient heating and cooling performance that you get from a heat pump with the consistent heating capacity of a gas furnace. In summer, the heat pump works like a high-efficiency central air conditioner. In spring, fall and winter it provides cost-effective and efficient heating, while the gas furnace takes over only when needed during the coldest months of the year. We offer incentives to both you and your customers.
Check out these resources to learn more about dual fuel technology:
Building a new home? If so, we offer Wattsmart incentives to qualified builders for energy upgrades to make your customer's new home more efficient and comfortable.

Qualifications and incentives

Equipment purchases and servicesTrade ally incentive
Dual fuel heat pump conversion (electric heat)$400

Ensure the home qualifies:

  • Must be existing home, not new construction
  • Multifamily homes up to 3 units per foundation qualify.
  • Evaporative cooling, room air-conditioners, oil, wood heating, pellet stoves, propane systems conversions do not qualify.

Requirements for dual fuel heat pump electric & gas conversions:

  • Dual fuel heat pump must be a minimum 9 HSPF/14 SEER
  • Gas furnace minimum 90 AFUE.
  • Work must be completed by a Program-eligible HVAC Contractor listed on the Program-Eligible HVAC Contractor List
  • Dual fuel heat pump must be installed according to the specifications outlined in the Utah Technical Specifications Manual
  • New dual fuel heat pump must be the current primary heat source and must service at least 80% of the home's conditioned living space.
  • Dual fuel heat pump must be a new, air-source split or packaged unitary heat pump with an AHRI (Air Conditioning, Heating, and Refrigeration Institute) Standard Rating Cooling Capacity of 65,000 BTU/hr (5.4 tons) or less.
  • Heat pump must be listed on the AHRI Certified Directory
  • Homes are eligible for one unit. If a customer is applying for two units or more, please contact the program before applying as additional information is required.

Additional requirements for gas conversions:

  • Previous primary heat source must have been a ducted gas furnace with central air conditioning that served at least 80% of the home's conditioned living space.
  • Climate zone 3 covers only Washington County, Utah
  • Climate zones 5 & 6 cover all counties in Utah except for Washington County

Additional program rules:

  • Submit all documents so they are received within 180 days of the qualifying service completion date.
  • If applying for a multifamily property (up to 3 units per foundation), please submit one application per unit.

Required documents:

* Applicable only to businesses and non-individual customers, including landlords, applying for incentives.
Incentives are associated with the most recent tariff filing approved by the Utah Public Service Commission. All incentives are subject to change with 45 days' notice. Additional terms and conditions.

Customer eligibility

Residential electric customers residing in the state of Utah who purchase their electricity from Rocky Mountain Power on rate schedules 1, 2, or 3 qualify. Landlords who own rental properties served by the company in the state of Utah where the tenant is billed on rate schedules 1, 2 or 3 also qualify for this program. You can locate your rate schedule on your bill or by calling 1-888-221-7070. Incentive checks are only issued in the name of the Rocky Mountain Power account holder.

Application Details

Provide your customers with accurate and complete incentive application paperwork to ensure uninterrupted processing and swift incentive payment.
At time of project completion, trade ally should provide customers with:
  • Completed and signed Trade Ally section of incentive applications
  • Completed and signed technical worksheet, if applicable itemized invoice/receipt and any other required documentation
  • Walk your customers through the rest of the incentive application so they know exactly what to submit.
  • Point out the customer service hotline as a resource for them, and the 90-day submittal deadline.
  • In the case of missing information, assist your customer in securing any trade ally information or documentation.
Provide feedback to the program about suggested improvements to streamline incentive processing. We want to make the process as simple and easy as possible.

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