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No matter where you are in the home improvement process, we’re always happy to help. Please review our FAQs and feel free to contact us for further assistance.
I bought my products at Home Depot and provided a receipt. Why would I need to provide a Home Depot Special Services Customer Invoice?
What is an NFRC Sticker?
What documentation do I need to send in with my application?
Why do you need my account number?
Is there a deadline for submitting my application?
What is an R-value? How do I find out the R-value of my existing insulation?
How do I find my account number?
On my Incentive Application, it mentions my home may be inspected. What does this mean?
How do I know if my product qualifies?
Is a heat pump the same thing as a swamp cooler or evaporative cooler?
My furnace has a fan attached to it that blows air throughout my house. Is that a heat pump?
I see that under qualifications, the application notes, "Home must have an electric heating system or electric cooling system serving at least 80 percent of the floor area." What does this mean?
I have a gas furnace, but it uses electricity in order to run. Also, the fan system that blows warm air through my house is electric. Does this count as electric heat?
If I’m only installing insulation or windows, why do I have to answer questions about my heating source and my home’s cooling source?
My home is heated by gas, but for cooling I have a swamp cooler or window air conditioners. Do I qualify for windows and/or insulation?
How do I determine my water heater fuel type?
Where does the funding for incentives come from?
How do I get an incentive check if I'm a rental property owner or landlord?
Who receives the incentive check?
What is the status of my application, and when can I expect to receive my check?
Does the trade ally (contractor) information box need to be completed?
How do I find a Qualified Contractor?
Home Energy Savings (HES)
National Fenestration Rating Council (NFRC)
Modified Energy Factor (MEF)
Energy Factor (EF)
Seasonal Energy Efficiency Ratio (SEER)
Water Factor (WF)
Heating Seasonal Performance Factor (HSPF)
Solar Heat Gain Coefficient (SHGC)
Work with a Wattsmart builder and enjoy all the benefits of an energy-efficient home.GET STARTED →
Find discount pricing on long-lasting, energy-efficient light bulbs.FIND RETAILERS →
Improve your heating and cooling equipment and save with cash incentives.SEE INCENTIVES →