multifamily ductless heat pumps

Get up to $600 cash back

Get up to $600 cash back

How to apply

Step 1

Contact us to ensure your property is eligible and schedule a pre-inspection.

Step 2

Work with a program-eligible HVAC contractor to complete your upgrades.

Step 3

Your contractor will submit your incentive application. Incentive checks are issued within 14 days of approval after a post-work inspection.
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Dependable heating and cooling

Save on an energy-efficient ductless heat pump solution for your multifamily property and bring your tenants reliable comfort and savings. It’s a simple upgrade that’s far more efficient than baseboards and wall heaters. Enjoy savings of up to 50 percent heating and cooling costs, and with no invasive ductwork, installation is easy and affordable.

Qualifications and incentives

Equipment purchases and servicesCustomer incentive
Ductless heat pump$600

​Ensure the home qualifies:

  • Must be existing home, not new construction
  • Previous primary heat source must have been a permanently installed ductless electric resistance heating system (e.g. electric baseboard, electric ceiling/wall heat) serving at least 80 percent of the home's conditioned area
  • Gas, oil, wood heating, pellet stoves, and propane systems conversions do not qualify
  • Work completed must comply with all building codes and standards

Requirements for ductless heat pumps:

  • Minimum 9. 5 HSPF (Heating Seasonal Performance Factor), 16 SEER (Seasonal Energy Efficiency Ratio)
  • Work must be completed by a Program-Qualified HVAC Contractor listed on the Program-Eligible HVAC Contractor List.
  • Ductless heat pump must be installed according to the specifications outlined in the Wyoming Technical Specifications Manual
  • Ductless heat pump must be a new AHRI (Air Conditioning, Heating, and Refrigeration Institute) rated ductless (mini-split) system and must be listed on the AHRI Certified Directory:
  • Ductless heat pump must employ an inverter driven outdoor compressor unit and a variable speed fan for indoor blower and be fully ductless
  • Incentive is not offered to customers replacing an existing ducted heat pump

Additional program rules:

  • Submit all documents so they are received within 90 days of the qualifying service completion date
  • Ductless heat pump must be installed within 90 days of purchase
  • Incentive cannot exceed project costs
  • For customers applying for multifamily properties, please contact the program at [email protected] for details on how to apply
Please see the Incentive Application for a list of required documentation and additional terms and conditions. Incentives and qualifications are subject to Wyoming Public Service Commission approval. Additional terms and conditions may apply.

Customer eligibility

Multifamily properties featuring five or more attached units and no more than four stories tall are eligible to receive program incentives. Multifamily property owners must have a landlord account on a qualifying residential rate schedule. You can find your rate schedule on your utility bill or by calling 1-888-221-7070. Qualifying residential rate schedules: Wyoming: 2 or 18

Application details


  • Review the information in the Eligibility section of this page and call 1-800-942-0281 or email us at [email protected] to ensure your multifamily property is eligible
  • Pre-inspection of multifamily property
  • Once it has been established that the complex is on a qualified residential rate schedule, a pre-qualification inspection will take place
  • Please provide the following required information to initiate a pre-qualification inspection:
  • Specific street address or account number
  • Complex Name
  • Contact at the complex and phone number where they can be reached
  • Measures that are being requested to be inspected
  • Once this information is received, an inspector will assess the complex to verify whether it qualifies and if it would benefit from our incentive offerings
  • Your contractor will be notified of the status of the inspection. If the complex qualifies for any of the Wattsmart Homes program incentives, the contractor will schedule a time with the property manager to complete the work

Contractor completes energy upgrades:

  • The contractor will perform the necessary work for the project to qualify for an incentive. Consult with your contractor to get a clear understanding of the work being performed and how long it will take. Also remember to notify your tenants about the work being done

Application is submitted:

  • Once the work is completed, the contractor submits an application to the Home Energy Savings program
  • All units listed on the application must be verified on the landlord account (units may need to be added if they are not under the landlord account at time of review)
  • One itemized invoice detailing the work performed for the property must be submitted
  • A completed W-9 form for the person or entity receiving the incentive check must be submitted along with the application for tax purposes. For changes to account name, contact Business Solutions at 1-866-870-3419
  • In some cases a Third Party Payment Addendum will be required if a landlord account is not set up or if the payment is going to anyone other than the account holder
  • Applications cannot be processed if any required documentation is missing
  • The property is then queued for a post-work inspection

Post-work inspection:

  • After receipt of a completed incentive application the program will schedule a post-work inspection to verify all program requirements have been met
  • A minimum of 25 percent of the units that received an energy efficiency upgrade must be inspected
  • Tenants should be notified of this post-work inspection beforehand

Application is processed and check is mailed:

  • Incentive checks are issued within 14 days of approval after a post-work inspection. Missing information may delay processing and delivery of your incentive check

Incentive Application Materials:

Questions? Call 1-800-942-0281 or email us.

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