ductless heat pumps

Get up to $1,700 cash back

Get up to $1,700 cash back

How to apply

Step 1

Prior to starting a project, find a program-participating HVAC contractor.

Step 2

Review the rebate qualifications and list of required documents with your contractor and apply online within 180 days of project completion.

Step 3

Receive your check. Rebate checks are issued within 14 business days after we review and approve your rebate application.
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Go ductless and find your comfort zone

Make the move to a ductless heat pump and earn cash back on your purchase. It’s a simple upgrade that’s far more efficient than baseboards and wall heaters. Enjoy savings of up to 50% on your heating and cooling costs, and with no invasive ductwork, installation is easy and affordable.
Check out these resources to learn more about ductless technology:

Rebates and qualifications

Equipment purchases and servicesCustomer rebate
Multi-head ductless heat pump
9.0 HSPF/15 SEER
$1,700
Single-head ductless heat pump
9.0 HSPF/15 SEER
$1,300
Supplemental ductless heat pump
9.0 HSPF/15 SEER
$600

Ensure the home qualifies:

  • Must be an existing home, not new construction
  • Multifamily homes up to 3 units qualify

Requirements for all ductless heat pumps:

  • Gas, oil, wood heating, pellet stoves, and propane systems conversions do not qualify.
  • ​Minimum 9 HSPF (Heating Seasonal Performance Factor), 15 SEER (Seasonal Energy Efficiency Ratio).
  • Work must be completed by a program-participating HVAC contractor.
  • Ductless heat pump must be installed according to the specifications outlined in the Utah Technical Specifications Manual
  • Ductless heat pump must be a new AHRI (Air Conditioning, Heating, and Refrigeration Institute) rated ductless (mini-split) system and must be listed on the AHRI Certified Directory: ahridirectory.org
  • Ductless heat pump must employ an inverter driven outdoor compressor unit and a variable speed fan for indoor blower and be fully ductless.

Additional requirements for single-head and multi-head ductless heat pumps:

  • Previous primary heat source must have been a permanently installed electric resistance heating system (e.g. electric furnace, electric ceiling/wall heat) serving at least 80% of the home's conditioned living space.
  • Rebate is not offered to customers replacing an existing ducted heat pump.

Additional requirements for supplemental ductless heat pumps:

  • Gas heated homes qualify.
  • Ductless heat pump must be used as a supplemental heat source for cold spots or for a new/bonus room and primary heat source must be in service.

Additional program rules:

  • Submit all documents so they are received within 180 days of the qualifying service completion.
  • Homes are eligible for one unit. If a customer is applying for two units or more, please contact the program before applying as additional information is required.
  • If applying for a multifamily property (up to 3 units per foundation), please submit one application per unit. For properties with 4 or more units, please see our custom Multifamily Program

Required documents:

*Applicable only to businesses and non-individual customers, including landlords, applying for rebates.
Rebates are associated with the most recent tariff filing approved by the Utah Public Service Commission. All rebates are subject to change with 45 days notice. Additional terms and conditions may apply.

Customer eligibility

Residential electric customers residing in the state of Utah who purchase their electricity from Rocky Mountain Power on rate schedules 1, 2, or 3 qualify. Landlords who own rental properties served by the company in the state of Utah where the tenant is billed on rate schedules 1, 2 or 3 also qualify for this program. You can locate your rate schedule on your bill or by calling 1-888-221-7070. Rebate checks are only issued in the name of the Rocky Mountain Power account holder.

Application details

Prior to starting a project, find and contact a participating heating and cooling contractor. Note that some rebates require a qualified contractor to install your new equipment. Review the eligibility requirements, rebate qualifications and the list of required documents with your contractor before submitting your rebate application. Equipment and service work may be inspected for compliance.

Please include the following with your online application:

  • Your Rocky Mountain Power account number.
  • Digital image of your itemized receipt or contractor’s invoice.

Important details:

  • Complete and submit your online application within 180 days of installation.
  • Your rebate check will be issued within 14 business days after we review and approve your application. Missing information may delay processing and delivery.
  • Please enter your service address and account number exactly as it’s shown on your bill. You can find this information in the areas indicated below.


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