ductless heat pumps

Get up to $1,700 cash back

Get up to $1,700 cash back

How to apply

Step 1

Prior to starting a project, find a program-eligible HVAC contractor.

Step 2

Review the incentive qualifications and list of required documents with your contractor and apply online within 180 days of project completion.

Step 3

Receive your check. Incentive checks are issued within 14 business days after we review and approve your incentive application.
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Go ductless and find your comfort zone

Make the move to a ductless heat pump and earn cash back on your purchase. It’s a simple upgrade that’s far more efficient than baseboards and wall heaters. Enjoy savings of up to 50 percent on your heating and cooling costs, and with no invasive ductwork, installation is easy and affordable.

Qualifications and incentives

Equipment purchases and servicesCustomer incentive
Single-head ductless heat pump (9.5 HSPF, 16 SEER)$1,300
Multi-head ductless heat pump (9.5 HSPF, 16 SEER)$1,700
Supplemental ductless heat pump (9.5 HSPF, 16 SEER)$600

Ensure the home qualifies:

  • Must be an existing home, not new construction
  • Multifamily homes up to 3 units qualify

Requirements for all ductless heat pumps:

  • Gas, oil, wood heating, pellet stoves, and propane systems conversions do not qualify.
  • ​Minimum 9.5 HSPF (Heating Seasonal Performance Factor), 16 SEER (Seasonal Energy Efficiency Ratio).
  • Work must be completed by a Program-Qualified HVAC Contractor listed on the Program-Eligible HVAC Contractor list.
  • Ductless heat pump must be installed according to the specifications outlined in the Utah Technical Specifications Manual
  • Ductless heat pump must be a new AHRI (Air Conditioning, Heating, and Refrigeration Institute) rated ductless (mini-split) system and must be listed on the AHRI Certified Directory: ahridirectory.org
  • Ductless heat pump must employ an inverter driven outdoor compressor unit and a variable speed fan for indoor blower and be fully ductless.

Additional requirements for single-head and multi-head ductless heat pumps:

  • Previous primary heat source must have been a permanently installed ductless electric resistance heating system (e.g. electric baseboard, electric ceiling/wall heat) serving at least 80% of the home's conditioned living space.
  • Incentive is not offered to customers replacing an existing ducted heat pump.

Additional requirements for supplemental ductless heat pumps:

  • Gas heated homes qualify.
  • Ductless heat pump must be used as a supplemental heat source for cold spots or for a new/bonus room.

Additional program rules:

  • Submit all documents so they are received within 180 days of the qualifying service completion.
  • Homes are eligible for one unit. If a customer is applying for two units or more, please contact the program before applying as additional information is required.
  • If applying for a multifamily property (up to 3 units per foundation), please submit one application per unit. For properties with 4 or more units, please see our custom Multifamily Program

Required documents:

*Applicable only to businesses and non-individual customers, including landlords, applying for incentives
Incentives are associated with the most recent tariff filing approved by the Utah Public Service Commission. All incentives are subject to change with 45 days notice. Additional terms and conditions may apply.

Customer eligibility

Residential electric customers residing in the state of Utah who purchase their electricity from Rocky Mountain Power on rate schedules 1, 2, or 3 qualify. Landlords who own rental properties served by the company in the state of Utah where the tenant is billed on rate schedules 1, 2 or 3 also qualify for this program. You can locate your rate schedule on your bill or by calling 1-888-221-7070. Incentive checks are only issued in the name of the Rocky Mountain Power account holder.

Application details

Prior to starting a project, find a contractor using the Program-Eligible HVAC Contractor list. Note that select incentives must be completed by a Program-Qualified Contractor. Review the incentive qualifications with your Contractor and review the list of required documents to submit for an incentive.

You will need these items to apply online for your incentive:

  • Rocky Mountain Power account number
  • Electronic image of your receipt that shows the manufacturer name and model number of your new product

Important details:

  • Complete and submit your online application within 180 days of purchasing your new energy-efficient product.
  • Please allow 14 days plus mail service time for delivery of your incentive check after your application and receipt has been received and approved. Missing information may delay processing and delivery of your incentive check.
  • You can locate your account number on your statement as shown below.


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