customer support

No matter where you are in the home improvement process, we’re always happy to help.

Contact us

Incentive application support


If you have any questions, please email us at: [email protected]

Applying by mail? Send to:
818 SW 3rd Ave., #215, Portland, OR 97204




Utility billing and service inquiries


Business hours: 24-hour service, 7 days a week
Call toll-free: 1-888-221-7070




Trade ally hotline


Business hours: Monday – Friday, 9:30 a.m. to 6 p.m. (MST)
Call toll-free: 1-800-942-0281

Contractors and raters can email us at: [email protected]

Contractors with questions about multifamily projects can email us at: [email protected]

For questions about new homes projects, please email: [email protected]

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Cool Keeper

Get a $30 credit while helping keep energy costs low.

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Build your best home

Work with a Wattsmart builder and enjoy all the benefits of an energy-efficient home.

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Paperless billing

Go paperless and pay your bill the convenient, earth-friendly way.

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Blue Sky

For as little as $1.95 per month, you can support new renewable energy sources.

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Light your home for less

Find discount pricing on long-lasting, energy-efficient light bulbs.

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Weatherize

Save on insulation that delivers year-round comfort and savings.

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Heating and cooling upgrades

Improve your heating and cooling equipment and save with cash incentives.

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Hot water you can count on

Get dependable water heating at a more affordable price.

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Free Wattsmart Starter Kit

Get free LED bulbs and other instant energy savers.

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